(011 52) 322 2210281

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+52 322 1089848

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Privacy Policy

In accordance with the provisions of the Federal Law on Protection of Personal Data Held by Individuals, we inform you that EasyGoing Vallarta with Business Address at AV. Francisco Medina Ascencio S / N Local F-4 Marina Vallarta in Puerto Vallarta, Jalisco C.P. 48335., is responsible for collecting your personal data and the use, security and confidentiality that are given to them.

I – Purpose of requesting your Personal Data

The purposes for which we collect and use your personal data are as follows:

To participate in promotions that may be of interest to the client.

To receive our newsletter and news electronically.

To process payment or delivery of invoices to suppliers and / or customers for the purchase of goods and / or services.

To perform the delivery logistics of the different services or products requested by the client.

II – Means to collect Personal Data

For the purposes indicated, we may collect your personal data by these different means:

Using emails.

When you provide them to us directly.

When you communicate by phone with us.

Through short text messages (SMS).

When you visit our website or use our online services.

III – Personal Data that are requested

The personal data requested, depending on the purposes for which they are collected, are: Name, Address, Landline and / or mobile, Email, TIN (Tax Identification Number).

IV – ARCO Rights (they are defined as right of access, rectification, cancellation and opposition of the holders on their personal data).

You have the right to access your personal data and the details of their treatment, as well as to rectify them if they are inaccurate or incomplete; Cancel them when you consider that they are not required for any of the purposes indicated in this privacy notice, they are being used for non-consensual purposes or the contractual or service relationship has ended, or, Oppose the treatment of them for specific purposes.

V – Person Responsible for Personal Data

We have designated to the Operations Manager as responsible for the custody of the Personal Data, who will process the requests and promote the protection of the Personal Data within the agency.

The forms of contact are:

Business Address: AV. Francisco Medina Ascencio S / N Local F-4 Marina Vallarta in Puerto Vallarta, Jalisco C.P. 48335.,

Telephone: (011 52) 322 1089848

Email: info@easygoingv.com

VI – How to exercise your ARCO rights

The procedures that have been implemented to exercise these rights are through the submission of an application that must contain at least the following information:

Full name and address of the holder of the Personal Data, or other means to communicate the response to his/her request.

Paperwork proving the identity or legal representation of the holder of the Personal Data.

Clear and accurate description of the Personal Data regarding which one seeks to exercise any of the aforementioned rights.

Any other element or paperwork that facilitates the location of Personal Data.

Indicate the modifications to be made and / or the limitations to the use of Personal Data, in accordance with the provisions of section 6.2. about this Privacy Notice.

Provide documentation to support his/her request.

We undertake to notify the holder of the Personal Data of the determination adopted, within a period not exceeding 20 business days from the date the request was received. This period may be extended only once for an equal period, as long as the circumstances of the case justify it.

Based on the foregoing, and in accordance with the provisions of the Law, we will inform the holder of the Personal Data the meaning and motivation of the resolution, by the same means by which the request was made, and will accompany the resolution of the relevant evidence, if applicable.

When the request is appropriate, it will be effective within 15 business days following the communication of the resolution adopted.

The holder may submit to the Federal Institute of Access to Information (IFAI) a request for data protection for the response received or lack of response from us. This request must be submitted by the owner within 15 business days following the date on which the response is communicated to us by the owner, and will be subject to the provisions of the Law.

In the case of requests for access to Personal Data, it will be necessary for the applicant or his/her legal representative to prove his/her identity in advance.

The obligation of access to information will be considered fulfilled when we make the Personal Data available to the holder or by issuing simple copies or electronic documents.

In the event that a person requests access to his/her Personal Data assuming that he/she is responsible and it turns out that it is not, it will be sufficient that we indicate this to the holder by any means, (of those established in this section), to take the application as granted.

We may deny total or partial access to Personal Data or to the rectification, cancellation or opposition to the processing thereof, in the following cases:

When the applicant is not the holder or the legal representative is not accredited for it.

When the Personal Data of the applicant is not found in our Database.

When the rights of a third party are injured.

When there is legal impediment or resolution of an authority.

When the rectification, cancellation or opposition has been previously made, so that the request lacks matter.

VII – Data Transfer

In the event that we transfer your Personal Data to any of our suppliers in order to carry out the Purposes of the treatment established in this Privacy Notice, it will be made prior to the conclusion of confidentiality agreements, provided that the client or person to whom they are transmitted, agree to submit the processing of Personal Data to this Privacy Notice.

If you do not express your opposition for your Personal Data to be transferred to third parties, it will be understood that you have given your consent for it.

We undertake not to transfer your personal information to third parties without your consent, except for the exceptions provided in article 37 of this Law.

VIII – Social Networks

Social networks such as Facebook, Twitter and Linkedin, among others, constitute a communication and interconnection platform between digital platforms of the different users, therefore, they are beyond the control of EasyGoing Vallarta and therefore, are not under our responsibility. The information you provide within social networks in which EasyGoing Vallarta participates as a user, does not constitute or form part of the Personal Data subject to the protection of this Privacy Notice, being the responsibility of the company providing that platform and who publishes it.

IX – Use of Cookies

EasyGoing Vallarta by its own account or that of a third party hired for the provision of measurement services, may use cookies when a user browses the website. Cookies are files sent to the browser through a web server in order to record the user’s activities during their browsing time.

The cookies used by the website are only associated with an anonymous user and its computer, and do not provide the user’s personal data by themselves.

Through the use of cookies it is possible that the server where the web is located, recognizes the web browser used by the user in order to make browsing easier, allowing, for example, access to users who have registered previously, access the areas, services, promotions or contests reserved exclusively for them without having to register for each visit. They are also used to measure audience and traffic parameters, monitor progress and number of entries.

The user has the possibility to configure their browser to be notified of the reception of cookies and to prevent their installation on their computer. Please refer to the instructions and manuals of your browser to expand this information.

To use the website, it is not necessary for the user to allow the installation of cookies sent by the website, or the third party acting on their behalf, without prejudice to the need for the user to initiate a session as such in each of services whose provision requires prior registration or “login”.

The cookies used on this website are, in any case, temporary in nature with the sole purpose of making their subsequent transmission more efficient. In no case will cookies be used to collect personal information.


The website servers can automatically detect the IP address and domain name used by the user. An IP address is a number automatically assigned to a computer when it connects to the Internet. All this information is recorded in a duly registered server activity file that allows the subsequent processing of the data in order to obtain only statistical measurements that allow to know the number of page impressions, the number of visits made to the web services, the order of visits, the access point, etc.

XI – Changes to the Privacy Notice

We reserve the right to make modifications or updates to this privacy notice at any time, for the attention of new legislation, internal policies or new requirements for the provision or offer of our services or products.

These modifications will be available to the public through advertisements, leaflets or brochures visible in our establishments or offices, on our website or we will send them to the last email you have provided.

Last update date: November 1st, 2019.

XII – Final Consideration

The content of this Privacy Notice is informative, so if you wish to express your acceptance or rejection of its content, or you no longer wish to receive electronic information from us through our online portal, we invite you to send the corresponding request directly to the person responsible for the Personal Data indicated in section V of this document

Likewise, if you consider that your right to personal data protection has been injured by any conduct of our employees or our actions or responses, you presume that in the treatment of your personal data there is a violation of the provisions provided by Federal Law Protection of Personal Data in Possession of Individuals, do not hesitate to contact our person in charge of Personal Data who has the obligation to address your complaint and respond in a timely manner to the resolution of it.